Shipping policy

Welcome to shop.ssbrack.com! We are committed to delivering a seamless shopping experience for both eBooks and physical products like books and merchandise. Below are the details of our shipping policy:


eBooks

  • Instant Delivery: Once the payment is successfully processed, eBooks are available for instant download.
  • Download Link: A download link will be provided on the order confirmation page and sent to the registered email address.

Please ensure that the email address provided during checkout is correct to avoid delays in accessing your eBook.


Physical Goods (Books and Merchandise)

  1. Order Processing:

    • All orders for physical products are processed within 2-3 business days (excluding weekends and holidays) after payment confirmation.
  2. Shipping:

    • Once the order is shipped, you will receive an email notification with a tracking ID to monitor the shipment status.
    • Delivery timelines may vary based on your location and the shipping method selected during checkout.
  3. Shipping Charges:

    • Shipping charges are calculated at checkout based on the destination and order weight.
  4. Delivery Locations:

    • We currently ship across India. For international orders, please contact our support team for more details.

General Information

  • Order Updates: Customers can track their orders using the tracking ID provided via email. For further assistance, contact our support team.
  • Undelivered Orders: If your order is delayed or undelivered, please reach out to us within 7 days of the expected delivery date.
  • Returns and Refunds: Refer to our Returns & Refunds Policy for information on returns and replacements.

If you have any questions or need assistance, please feel free to reach out to our customer support at ebook@ssbcrack.com.

Thank you for choosing Shop.SSBCrack.com for your needs!